FAQs

Everyone has questions about all kinds of issues related to Fire and Life Safety. We've organized some of the most common questions into separate categories - all available here. If you cannot find answers to your questions, please contact us directly. We'll do our best to get you the answers you need promptly.
New to MySafe:LA ( 2 Articles ) Questions for those of you new to the MySafe:LA web environment. General ( 4 Articles ) General questions about the MySafe:LA website: Education Center ( 10 Articles ) Questions and answers about the MySafe:LA Education Center.

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Newsflash

If you ever need to dial 9-1-1, the most important thing you can do is know where you are? Do you know the address of your local supermarket? How about your Dry Cleaners? Or your elementary school? Today, in a mobile society, we tend to take things for granted. In the Los Angeles area, there are many duplicate sounding places. There is a 2nd Street in Santa Monica; a 2nd Street in downtown L.A.; a 2nd Street in San Pedro - so if you can't say exactly where you are, the 9-1-1 dispatcher and safety officer will have a difficult time getting resources to you in a timely fashion.