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Everyone needs to know what to do when there is an accident and you need emergency assistance. Dialing 9-1-1 is often the first step, but when you do call, it's important that you have several key things in mind: You must be heard and understood. If you call from a mobile phone, the 9-1-1 dispatcher may not know exactly where you are. You must be prepared to help the dispatcher help you. The Los Angeles Fire Department uses firefighters, not civilians, to answer 9-1-1 calls. These firefighters can give you lifesaving instructions and can talk with you while help is on the way.

Watch this important safety video on calling 9-1-1 and learn how to get help where you need it - fast!

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Newsflash

On May 19th, while returning from handling an emergency call, Engine 76 was dispatched to a burning bus on the Hollywood Freeway. In command was Steven Owens, a MySafe:LA board director and lead educator presenter for our in-school visits. On arrival, Engine 76 met Engine 86 (first water) and a fully involved school bus. About two dozen school children were scrambling through a hole in a fence at the side of the freeway to get away from traffic and the flames. The fire was extinguished quickly and while waiting for a replacement bus, the crew of 76s put the kids through part of the MySafe:LA safety demonstration, including letting the kids put on helmets and use a one-inch fire hose. It just goes to show that practice makes perfect. We hope to visit the Flory Academy of Sciences and Technology in Moorpark soon, so they can see the rest of the presentation.

See photos: [ flickr photos ]